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How to Trade/General question - Technical question

Technical question

Internet Trading requires the following specification

PC CPU Speed at least 800 MHz
128 MB RAM
Available Space on HDD at least 2 GB
Internet access Modem
At least 56K modem
High Speed
128K up
Internet Service Provider (ISP) Loxinfo, Inet, AI, KSC recommend



Windows and Internet Explorer Windows 2000 SP2 or SP3
IE 6.0
IE 6.0 SP1
Windows XP or Windows XP SP1
IE 6.0
IE 6.0 SP1
Windows XP SP2
IE 6.0 SP2 *

* you must allow pop ups from the site. See Allowing Pop Ups for details
JVM Windows XP SP1 or SP2
Please click this link msjavx86.exe to down load JVM.
Windows 2000 SP2 or SP3
Please click this link msjavwu.exe
to download JVM.
Flash Player For trading by STREAMING
Flash Player
Flash Player (PDA)

Remark : To best view our website, it is recommended to configure your display at minimum as high color (16 bit) and the screen resolution at least 800x600 pixels.

How to solve the problem when streaming can not be opened or open slowly?
Please check the following points:

Pressing ‘Push/Pull’ bottoms at top-right corner on streaming screen. If do this and streaming can still not be opened, please close streaming program and try to open it again

Monitoring the speed of your modem. Required minimum speed of modem is 56 K

The specification of your computer may be inappropriate. Should upgrade your PC to higher specification : see hardware spec

ISP (Internet Service Provider) may have low speed.

How to do when  KGI’s research can not be read?
This can be because Acrobat Reader : For Windows program has not been installed in your computer. You can download this program on www.kgieworld.co.th (please scroll down and will see on the left corner of KGI homepage)
Download Adobe Reader


Internet trading department, KGI Securities (Thailand) PLC. United center building, 23th floor, 323 Silom Rd., Bangrak, Bangkok 10500 - ebusiness@kgi.co.th or Call. +662-631-0222

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KGI Securities (Thailand) PCL.  
173 Asia Centre Building, 8th-11th Floor, South Sathorn Road, Khwaeng Thungmahamek, Khet Satorn, Bangkok 10120 Tel. (662) 658-8888 Fax. (662) 658-8000